FREQUENTLY ASKED QUESTIONS
In September, the box office is open 9pm-11pm. In October, the box office is open 8pm-11:30pm. The attraction may open slightly later than the box office, as the attraction will open at dark. Any customers in the Box Office line by the closing line, will be admitted entry to the attraction that evening,
No. We do utilize a virtual queue for General Admission holders, allowing them to wait the majority of the time from the comfort of their vehicles.
We offer light, pre-packed snacks and drinks available at the box office.
And MORE! We have a Deranged Merch available for pickup and purchase at the box office!
It varies depending on the night you attend. Typically the closer to Halloween, the longer the lines will be. You can always upgrade to a Fast Pass in order to reduce wait times!
Yes. The majority of our attraction takes place deep in the woods. Your admission ticket is all inclusive and includes Starfall Mall, GreeNo Industries, Herp & Derp Brothers Carnival, Hallow Hills Cemetery, Camp Zika, The Hell Station and The Gourdan Family Farm.
You will spend time outside walking through the darkest parts of the woods and will encounter uneven surfaces. It’s fall… outside… in the woods… If you don’t want creatures nibbling on your toes, keep the flip flops at home, no open toe-shoes.
Yes! We take Cash, Visa, Mastercard, AmEx, GooglePay, Apple Pay, Cash App! We use Square Terminal to process our on-site payments.
We do not offer an ATM.
There is no set age limit. We’ve had 8 Year Olds Love it and 18 year olds run out crying. There are loud noises, strobe lights, blood, fog and other special effects in addition to the fact you will be encountering deranged individuals. If you’re wondering if your six year old can handle it… they can’t. You know your kid better than we do, please use good judgement. Any child and/or group that has to leave the attraction because they’re too scared will not be issued a refund. We often recommend ages 13 & Up, but we leave it up to the parents discretion.
Yes. Throughout the attraction we utilize several blinking, flickering and flashing lights.
Oooohhhh Yeah Baby!
The current Mayor of Covensfield, Lumpy Conwell has been known to kick a baby or two, so we highly advise against having yours here. We do not recommend this attraction for individuals that are pregnant due to the intensity and physical elements involved in this attraction. People react differently to the scares and we don’t want to put you or your baby at risk.
You know yourself better than we do. Our attraction features an outdoor walking trail and has some physically demanding environments that MAY require ducking, steps, crawling, walking and un-level surfaces. Keep these in mind before purchasing your ticket. Do not enter the attraction if you have any heart, respiratory or medical condition that prevents you from completing the tasks above. Do not come to the attraction if you suffer from epilepsy or asthma. Fog may trigger asthma and strobe lighting may trigger seizures. Fog, lasers and strobe lights are used all over the property including inside the attraction and the queue line.
Is Night Time Dark? Are the Woods Dark? Common Sense People! If you’re scared of the dark, we may suggest coming on a full moon.
FO Free! We have 25,000+ square feet of onsite parking!
Absolutely. But even some of them like to lurk in the shadows.
We have photo opportunities prior to and after you walk through the attraction. We recommend you turn off and secure your phone before entering. No flash photography or videography inside the attraction without a proper permit scheduled in advance. Deranged Haunted Attraction, LLC is not responsible for any lost or damaged items in the attraction. Any items lost, will not be searched for until the following morning. Due to this we recommend leaving your pager, walkman, and tamagotchi in the car before entering.
No. There is no usage of any flashlights, including cell phone flashlights. Usage of such devices is grounds for removal from the attraction with no refund.
Don’t look for the item. Leave your name and number along with the item you lost at our box office. We will search for the item after the attraction is closed for the evening and unlike that one guy, we will call you the next day. We recommend you leave all valuables at home, as our attraction will not stop because you didn’t follow our recommendation!
There are several factors that go into this answer. Some guests move faster than others. Some larger groups take their time, where others fly through the attraction. If it’s your first time, it likely won’t last as long as it does for those that are a little more experienced.
We do not serve alcohol, nor do we allow any alcohol on the property. Guests under the influence of alcohol or drugs are not permitted to enter the attraction and may be refused entry without a refund.
Mentally? Maybe. Emotionally? Probably. Physically? It’s possible. You will NOT be violently grabbed, jerked, hit, thrown, or pushed. There may be a case where one of the demons find you particularly interesting and gently touch you, but you will not be harmed.
We recommend 2-4 people to a group. Groups larger than six will be asked to be split into smaller groups. While there are several opportunities to spend time with your group in line and taking photos after the attraction, you will receive a much more intimate and personal experience with a smaller group.
*Rolls eyes*
You’ll find out. We do what we can to scare you, within the legal limits. If you’re one of those people that “can’t be scared”, rest assured we will do our best to at least entertain you.
No. By entering the attraction, you are agreeing to the terms and conditions posted on the signs at the box office, attraction entrance, and the back of your ticket stub.
No. However, groups of 10+ Can receive special pricing if tickets are purchased in advance. Please send us an email at DerangedHaunt@gmail.com.